Frequently Asked Questions

Our application process is streamlined and conducted online. Prospective residents can apply through our Apply Now page. The process includes a background and credit check, and you'll need to provide proof of income and a valid ID. Once approved, you can sign your lease electronically.

Yes, all residents are required to maintain renter’s insurance with a minimum of $100,000 in liability coverage. While only liability coverage is required, we strongly recommend choosing a policy that also covers personal belongings for added protection.

Rent varies based on the apartment size and layout. For current pricing and availability, please explore our Floor Plans. To review a more in-depth cost itemization, kindly reference our Pricing Breakdown.

Rent payments can be made online through the Resident Portal. We accept electronic checks and credit card payments.

We offer flexible lease terms ranging 12 to 15 months. For more details on lease options, please contact the leasing office.

Move-in fees may include a security deposit and administrative fees. For a more detailed itemization of move-in costs, please refer to the Pricing Breakdown page.

Yes, early lease termination may incur penalties. Please review your lease agreement or contact the leasing office for specific terms and conditions.

Yes, you are encouraged to personalize your space. You may install shelves, curtains, and hang posters. Please ensure that any modifications do not damage the walls and that the apartment is returned to its original condition upon move-out.

You may paint your apartment walls; however, you are responsible for restoring them to their original color before moving out. For more information, please contact the leasing office.

Maintenance requests can be submitted through the Resident Portal. For emergency maintenance issues, please contact the leasing office directly.

Residents are responsible for setting up electricity prior to move-in. Additional utilities will be billed to your ledger via Conservice.

Yes, roommates are allowed. All occupants over 18 must complete an application and be listed on the lease agreement.

Yes, to ensure a comfortable living environment, we have community guidelines, including quiet hours. Please refer to your lease agreement for additional information.

Please visit the Amenities page for a full list of what Ara Townhomes & Flats offers.

Lease renewal information will be provided prior to the end of your current lease term. For questions about renewing your lease, please contact the leasing office.

We welcome pets in our community! Residents may have up to two pets per apartment. Breed and weight restrictions may apply.

Yes, our community is conveniently located near public transportation options. For specific routes and schedules, please refer to the Ara Townhomes & Flats Neighborhood page.

Yes, we offer parking options for residents. In addition to the community parking lot, attached and detached garages are available for rent. Please see our Pricing Breakdown to review costs associated with both upgrade options.

Guests are welcome to visit. No guests may stay longer than 7 consecutive days without prior written consent, and no more than twice that many days in any one month.

Yes, Ara offers a collection of spacious, rentable storage units. If you are interested in renting one of these, please review our Pricing Breakdown and inform our leasing team.