Frequently Asked Questions

Finding and applying for your new apartment at Ara Townhomes and Flats in Castle Rock, Colorado is a seamless online experience. Simply visit our Apply Now page to submit your application. During the review process, we'll complete a credit and background check and collect proof of income along with a valid government-issued photo ID. Approved applicants can conveniently sign their lease electronically. Application decisions are typically provided within two business days after all required information has been submitted.

Before moving into Ara Townhomes and Flats, residents are required to obtain renter's insurance with a minimum liability limit of $100,000. While liability coverage satisfies the lease requirement, adding protection for your personal belongings can provide extra peace of mind. Many policies are available for just a few dollars per month, making renter's insurance an affordable way to protect yourself and your possessions

Whether you're searching for a cozy flat or a spacious townhome, Ara Townhomes and Flats offers a variety of floor plans to fit your lifestyle. Our community offers one- and two-bedroom flats ranging from 617 to 1,048 square feet, as well as two- and three-bedroom townhomes ranging from 1,244 to 1,484 square feet. For the latest pricing, available homes, and detailed fee information, please visit our Floor Plans page.

Rent payments at Ara Townhomes and Flats can be completed online through our convenient Resident Portal. Residents may choose to pay with an electronic check (eCheck) or credit card and can access the system 24 hours a day for maximum flexibility. Depending on the payment method selected, processing or convenience fees apply.

Ara Townhomes and Flats provides flexible leasing opportunities with terms ranging from 12 to 15 months. Our team can answer questions about lease lengths, pricing, and availability to help you find the right apartment home for your needs

Move-in expenses at Ara Townhomes and Flats vary based on your apartment selection and household needs. Typical upfront costs include a security deposit and administrative fee, while pet-related fees and parking charges may apply when applicable. For full transparency, we provide a comprehensive Pricing Breakdown outlining all required fees, optional add-ons, and potential charges. Residents employed by participating Preferred Employer Program partners may receive reduced move-in costs through waived application and administrative fees.

Yes, there may be costs associated with breaking a lease early at Ara Townhomes and Flats. Lease termination policies, including any fees and notice requirements, are outlined in the lease agreement signed at move-in. If you believe you may need to move out before your lease ends, please contact the leasing office to discuss your options.

Yes, all applicants at Ara Townhomes and Flats undergo a credit screening and criminal background check as part of our standard rental application process. If you have questions regarding our qualification requirements or would like to discuss your individual circumstances, please contact our leasing office.

Residents at Ara Townhomes and Flats are responsible for arranging electricity service prior to move-in. All other applicable utilities are managed through Conservice and billed directly to your resident ledger. For a complete overview of all costs, including applicant expenses, required utilities, optional add-ons, and situational fees, please visit our Pricing Breakdown page.

At Ara Townhomes and Flats in Castle Rock, Colorado, we’re proud to support the professionals who strengthen our local community. Through our Preferred Employer Program (PEP), eligible employees of participating companies can access exclusive benefits that make luxury living more affordable. Qualified applicants may receive perks such as waived application and administrative fees, 3% off monthly rent, and 50% off pet fees. Visit our PEP page for full details

To qualify for an apartment at Ara Townhomes and Flats, applicants typically need to demonstrate a gross monthly income of at least two times the monthly rent. For example, a home priced at $1,785 per month would generally require income of approximately $3,570 per month. In certain cases, co-signers or guarantors may be accepted. Please contact our leasing team to discuss your individual situation.

Scheduling a tour at Ara Townhomes and Flats is quick and convenient. Explore photos and floor plans online at any time, or book an in-person or virtual tour directly through our website whenever it works for you.

Scheduling a tour at Ara Townhomes and Flats is quick and convenient. Explore photos and floor plans online at any time, or book an in-person or virtual tour directly through our website whenever it works for you.

Ara Townhomes and Flats in Castle Rock, Colorado features a range of spacious layouts, including one- and two-bedroom flats (617–1,048 sq. ft.) and two- and three-bedroom townhomes (1,244–1,484 sq. ft.). Homes are designed with everyday comfort in mind and include features such as stainless steel appliances, in-home laundry, and generous closet space. Explore availability on our Floor Plans page

Yes, accessible living options are available at Ara Townhomes and Flats, including ADA-compliant apartment homes and community spaces. If you have specific accessibility needs, our leasing team can help identify suitable homes and accommodations.

At Ara Townhomes and Flats, the application fee is $34.15 per applicant/apartment, which covers the required credit and background screening. A $150 holding fee per apartment is also due at the time of application. If an application is canceled within 48 hours, the holding fee may be refundable. Eligible residents participating in our Preferred Employer Program may qualify for waived application and administrative fees. For a full fee overview, please visit our Pricing Breakdown section.

Yes, if your desired floor plan at Ara Townhomes and Flats is currently unavailable, you can join our waitlist to receive priority updates when it becomes available. To be added, contact our leasing office by phone, email, or in person, or submit your information through our website. Waitlist availability is limited, so we recommend reaching out as soon as possible.

Furnished apartments are not currently available at Ara Townhomes and Flats. If needed, residents may choose to rent furniture through CORT, our preferred furniture rental company.

Absolutely! We want your home to reflect your personal style. Feel free to hang artwork, curtains, shelves, and décor. Just remember that any holes or alterations should be repaired before move-out, and any damage beyond normal wear and tear may result in charges.

Yes! Residents are welcome to paint their apartment. Before moving out, the walls will need to be returned to their original color and condition.

The quickest way to request service is through the Resident Portal, where maintenance requests can be submitted anytime. If you experience an emergency outside of office hours, please call our emergency maintenance line at 720-952-3680 and follow the prompts. Our service team is committed to providing prompt, professional service whenever you need us.

Electricity should be established in your name before your move-in date. Water, sewer, trash, and other applicable utility services are billed through Conservice and will appear on your monthly resident ledger. For a complete list of monthly fees and utilities, please review our Pricing Breakdown on our website or contact our leasing office.

Yes! Roommates are welcome at Ara Townhomes & Flats. Every resident 18 years of age or older must complete the application and screening process and be listed on the lease. If you'd like to add someone after you've moved in, our leasing team can guide you through the required approval process.

Yes. To help everyone enjoy a peaceful living environment, quiet hours are observed daily from 10:00 PM to 7:00 AM. We ask all residents to be considerate of their neighbors by keeping noise at a respectful level at all times. Additional community guidelines can be found in your lease agreement.

Ara Townhomes & Flats offers thoughtfully designed amenities including a 24-hour fitness center, resort inspired year-round heated pool + spa, outdoor fire pit, grilling stations, and Luxer One package lockers. Apartment homes feature stainless steel appliances, quartz countertops, full-size washers and dryers, smart home technology, spacious walk-in closets, private patios/balconies in select homes and attached 2-car garage in select homes. We offer one-, two-, and two- and three-bedroom floorplans. Visit our Amenities page to explore everything our community has to offer.

As your lease expiration approaches, we'll send you renewal options with available lease terms and current renewal offers. If you'd like to discuss renewing early or have questions about available terms, our leasing team is always happy to help you find the option that best fits your needs.

Yes! Complimentary Wi-Fi is available throughout our clubhouse and fitness center, making it easy to work, relax, or stay connected while enjoying the community.

Updating your phone number, email address, emergency contact, or preferred name is easy. Simply contact the leasing office, and we'll be happy to update your resident profile.

No, personal grills are not permitted on balconies or patios. You're welcome to enjoy our community outdoor kitchen located across from the popol whenever you'd like to cook outdoors.

Ara Townhomes & Flats is proud to be a 100% smoke-free community. Smoking and vaping of any kind—including cigarettes, cigars, marijuana, e-cigarettes, and similar products—is prohibited inside apartment homes, on patios and balconies, and throughout the community grounds. We appreciate everyone's cooperation in helping maintain a clean and healthy environment.

If your apartment key or building access fob is lost or stolen, please notify the leasing office as soon as possible so we can deactivate and replace it. Replacement fees may apply. If you're locked out after office hours, contact our emergency maintenance line at 720-952-3680 for assistance.

Ara Townhomes and Flats is open from 10am to 6pm Monday through Friday. We are closed on Saturdays and Sundays.

Ara Townhomes & Flats does not currently offer on-site EV charging stations. However, several convenient public charging options are located nearby, including AMC Castle Rock 12 (approximately 1.2 miles away), Target (approximately 1.3 miles away), and Whole Foods Market (approximately 1.5 miles away). These locations are just a short drive from the community, making it easy to charge your vehicle while shopping, dining, or catching a movie.

Absolutely! We love creating opportunities for our residents to connect. Throughout the year, we host a variety of resident events. Stay in the loop by checking the Resident Portal and following us on Facebook and Instagram for upcoming events and announcements.

Month-to-month options may be available depending on availability and management approval. Pricing and terms differ from standard lease renewals, so we encourage you to contact our leasing office before your lease expires to discuss your options.

Yes! Every home includes parking options, and residents may also rent a private garage for an additional monthly fee, subject to availability. Garage pricing and other applicable fees can be found on our Pricing Breakdown page or by contacting our leasing team.

Guests are always welcome at Ara Townhomes & Flats. Guests may stay for up to 7 consecutive nights without prior approval and no more than 14 total nights within a calendar month unless written approval is received from management. If you anticipate hosting someone longer, simply reach out to our leasing office in advance.

Yes! Ara Townhomes & Flats offers on-site storage units in a variety of sizes, from small to large, giving you extra space for seasonal items, outdoor gear, and other belongings. Storage units are available to rent, subject to availability. Current pricing can be found on our Pricing Breakdown page or by contacting our leasing office for the latest availability and rates.

Resident comfort and peace of mind are important to us. Our community features controlled building access for apartment buildings, key fob access to select amenities, well-lit parking areas, on-site management, professional maintenance staff, and package lockers for secure deliveries.

Ara Townhomes & Flats is not a gated community. However, some of our apartment buildings feature controlled access entry, and select community amenities require key fob access for resident convenience and security.

Xfinity is the primary internet and cable provider serving Ara Townhomes & Flats. Residents are responsible for establishing service directly with the provider.

Yes! Ara Townhomes & Flats features Luxer One package lockers, providing residents with a secure and convenient way to receive packages 24 hours a day. You'll receive a notification with pickup instructions whenever a package is delivered.

Ara Townhomes & Flats is located at 2290 Mercantile Street, Castle Rock, CO 80109, just off Meadows Parkway near Interstate 25, providing convenient access throughout Castle Rock, Parker, Lone Tree, Denver, and Colorado Springs. Our central location places you minutes from shopping, dining, recreation, and major employers. Visit our Neighborhood page for an interactive map and directions.

Ara Townhomes & Flats is ideally situated along the I-25 corridor, making commuting simple. We're approximately 4 miles (10 minutes) from Downtown Castle Rock, 15 miles (20 minutes) from Lone Tree, 22 miles (30 minutes) from the Denver Tech Center, 35 miles (40 minutes) from Downtown Denver, and 38 miles (40 minutes) from Colorado Springs. Major employers throughout Douglas County and the Denver Tech Center are easily accessible via Interstate 25.

Living at Ara means you're close to some of Castle Rock's most popular attractions. Spend the day shopping at the Outlets at Castle Rock, explore the trails and rock formations at Castlewood Canyon State Park, hike to the iconic Castle Rock, enjoy concerts and community events at Philip S. Miller Park, or catch the latest movie at AMC Castle Rock 12. Historic Downtown Castle Rock also offers unique boutiques, local restaurants, breweries, coffee shops, and seasonal festivals just minutes from home.

Ara Townhomes & Flats offers convenient access to many of the area's largest employers, including Castle Rock AdventHealth Hospital, Douglas County Government, Douglas County School District, Castle Rock Police Department, Charles Schwab, EchoStar/DISH Network, US Airforce Academy, Lockheed Martin, and numerous businesses throughout the Denver Tech Center. With quick access to Interstate 25, commuting throughout the Denver metro area is easy.

The City of Castle Rock hosts exciting events throughout the year that bring the community together. Popular annual events include Douglas County Fair & Rodeo, Castle Rock WineFest, Starlighting, Summer Concert Series at Philip S. Miller Park, Farmers Market, Castle Rock Oktoberfest, and seasonal holiday celebrations. These local events offer something for everyone just minutes from Ara Townhomes & Flats.

Absolutely! Outdoor recreation is one of the best parts of living in Castle Rock. Residents enjoy easy access to Philip S. Miller Park (about 10 minutes), featuring miles of trails, zip lines, playgrounds, and the Challenge Hill. Castlewood Canyon State Park (approximately 20 minutes) offers hiking, and wildlife viewing, while the East Plum Creek Trail and numerous neighborhood trail systems are perfect for walking, jogging, and cycling. There are also several nearby parks, dog parks, golf courses, and open spaces to explore year-round.

Ara Townhomes & Flats is surrounded by a variety of dining options, including several local favorites within walking distance of the community. Nearby choices include Xito Sushi, The Library Co. Bar & Kitchen, Champagne Velvet, Manna Restaurant, and Whiskey Lodge.
Just a short drive away, residents can explore even more restaurants near The Promenade at Castle Rock and the Outlets at Castle Rock, including Los Dos Potrillos, Savina’s Mexican Kitchen, The Brinkerhoff, Fuzzy’s Taco Shop, Chick-fil-A, Starbird, Cuba Cuba, Smashburger, CAVA, and Buffalo Wild Wings. Whether you’re planning a casual lunch, date night, happy hour, or a quick meal on the go, Ara places plenty of dining options close to home.

Yes. Ara Townhomes & Flats is conveniently located near Douglas County's Castle Rock Park-n-Ride, located approximately 3 miles away, offering regional bus service operated by the Regional Transportation District (RTD) with connections to the Denver Tech Center, Downtown Denver, and surrounding communities. For current routes, schedules, and fares, visit www.rtd-denver.com.

Ara Townhomes & Flats is located within the highly regarded Douglas County School District (DCSD). Students are generally served by Meadow View Elementary School, Castle Rock Middle School, and Castle View High School (school assignments should always be verified directly with DCSD). Nearby private school options include Aspen View Academy and several local faith-based schools. Higher education opportunities are also nearby, including Arapahoe Community College – Sturm Collaboration Campus, University of Colorado South Denver, and Colorado State University Global.

Yes! Ara Townhomes & Flats is conveniently located near some of Castle Rock's most popular shopping destinations and everyday conveniences. The Promenade at Castle Rock is less than a mile away (approximately a 2-minute drive) and offers a variety of retail stores, dining, and services. Residents are also just minutes from Target (1.3 miles), Whole Foods Market (1.5 miles), King Soopers (1.7 miles), Safeway (2 miles), Natural Grocers (2.5 miles), and Walmart Supercenter (2.8 miles), making grocery shopping and daily errands quick and convenient. For even more shopping, the Outlets at Castle Rock are approximately 2.5 miles away and feature more than 100 brand-name retailers, restaurants, and entertainment options.

Ara Townhomes & Flats is proud to be a pet-friendly community in Castle Rock, Colorado! We welcome up to two pets per apartment home, including both dogs and cats. All pets must be registered through PetScreening prior to move-in and receive management approval.

To help ensure a safe and enjoyable environment for all residents, certain breeds are restricted, including Akitas, American Bulldogs, Boxers, Cane Corsos, Chow Chows, Dobermans, Dalmatians, German Shepherds, Huskies, Karelian Bear Dogs, Malamutes, Pit Bulls, Presa Canarios, Mastiffs, Rottweilers, Saint Bernards, Staffordshire Terriers, and Wolf Hybrids.

Ara Townhomes & Flats charges a one-time pet deposit of $300 and monthly pet rent of $35.
All pets must be approved through PetScreening before move-in. Current pet fees and additional pricing information can be found on our Pricing Breakdown page or by contacting our leasing team.

Ara Townhomes & Flats makes it easy to enjoy life with your four-legged companion. Throughout the community, you'll find convenient pet waste stations to help keep our grounds clean and enjoyable for everyone. Just across the street, Mercantile Park offers a great place to get outside, while the nearby network of walking trails provides plenty of opportunities for daily walks, fresh air, and exercise. Whether you're heading out for a quick stroll or a longer adventure, Ara offers a pet-friendly location both you and your furry friend will love.